Montreal IT by UNITECH
When IT gets in the way.
Practical support for Microsoft 365, devices, networks and recovery, so people can keep working and important changes have a clear owner.
Call one team for day-to-day support. When an issue needs deeper technical work, that same team stays involved.
Since 1988
UNITECH has worked with Quebec organizations since 1988.
Technical ownership
Clear escalation and visible decisions.
Practical scope
Support, projects and recovery stay distinct.
Capabilities
The work we help keep moving.
We stay involved in the practical technology choices your people and information depend on.
Managed and co-managed IT
Daily support, troubleshooting, escalation and operational ownership shaped around your team.
Microsoft 365, email and identity
Accounts, MFA, shared work, licences, devices, backup and practical security decisions.
Computers and device security
Keep, improve or replace decisions for endpoints, applications, patching, encryption and protection.
Networks and business Wi-Fi
Coverage, firewalls, VPN, switching and Internet dependencies connected to the work they support.
Backup, recovery and Microsoft 365 protection
Know what is protected, what a restore can prove and which recovery decisions remain.
Servers, cloud and projects
Servers, storage, virtualization, Azure, migrations, office moves and technology planning.
The ongoing relationship
One accountable team for the work that keeps IT moving.
Managed and co-managed IT connects daily support, security, backup, Microsoft 365 and infrastructure decisions.
Start with what is happening
Not sure which IT service to ask for? Start with what is happening.
The same IT problems keep returning, or nobody owns the next step.
Your team repeats workarounds while support, priorities and provider responsibility remain unclear.
Discuss managed and co-managed ITReview provider transition options
Microsoft 365, email or employee access is unclear.
Accounts, licences, sharing and role changes need a clear owner before they become a security or productivity problem.
Review Microsoft 365 accessReview employee access changesRepair email trust
You do not know whether your backups would restore.
Backup jobs may report success, but the recovery order, protected copies and last proven restore are still unknown.
Wi-Fi, networking or remote access is unreliable.
Coverage, VPN, firewall or office connectivity problems keep interrupting work and are difficult to assign.
Review office Wi-Fi reliabilityReview networks, servers and migrations
Computers are slow, aging or need replacement.
Start with a health baseline. Approved follow-on work may include replacement planning, procurement, application or profile migration, installation and handoff, or ongoing device care.
A server, application, cloud move or office project needs planning.
Choose the path that matches the trigger so dependencies, downtime and rollback decisions are understood before work begins.
Review server and application lifecyclePlan an office move or expansionReview infrastructure migrations
You do not know who owns your accounts, systems or provider relationship.
Domains, tenants, backups and administrator access are fragmented, so the next decision is hard to make safely.
Build an IT ownership registerRequest an IT provider second opinion
Guides and assessments
Make the next decision easier to see.
A quieter sequence for the questions that need context before a service conversation.
01
Changing IT providers
Recurring issues, unclear ownership and missing documentation are signals worth reviewing.
02
IT provider second opinion
A confidential technical review before deciding whether a provider change is needed.
03
Keep the next step bounded
Browse the resource hub when the question needs more context before a conversation.
Current technology decisions
Current decisions worth checking before they become emergencies.
Microsoft 365 backup
What is protected, who receives exceptions and when a restore was last observed.
Outlook readiness
Test add-ins, shared mailboxes, archives and workflows before forcing a change.
Safe AI and Copilot readiness
Start with permissions, information ownership and a bounded use case, not sensitive data by default.
Windows and device lifecycle
Plan upgrades, replacements and application compatibility before support deadlines dictate the order.
How we work
Make the next IT decision easier to explain.
We name the interruption, show the systems it touches and separate the next decision from work that needs its own approval.
Name the friction
Start with what people cannot do, not with a product list.
Map the dependency
Connect accounts, devices, networks, data and ownership before changing them.
Choose the next step
Leave a bounded action, a responsible owner and a way to verify it.
Public reviews
Public reviews to help you evaluate UNITECH
Read experiences published on Google before contacting our team.
An important IT decision deserves a clear conversation.
Tell us what is changing, what is getting in the way and what a better operating day would look like.
WEST ISLAND / LOCAL SUPPORT
Business IT support in Montreal’s West Island
Remote support for everyday work, with onsite presence when the physical environment, equipment or project needs direct attention.
A local path
Montreal IT is the bilingual business-services identity of Ordinateurs Unitech Computers.
Since 1988
The company has served Quebec organizations since 1988.